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Demand
Development of a process landscape and identification of potential for improvement
Approach
1. Clarification on the requirements and goals of the management as well as other relevant stakeholders
2. Analysis of the existing process landscape and documentation
3. Definition and implementation of a consistent process modelling standard
4. Selection and measurement of relevant process performance indicators
5. Derivation of improvement potential based of comparison of as-is vs. to-be
6. Proposal on potential process improvements and re-design concepts
Result
Comprehensive process map with performance indicators and improvement measures
Demand
Analysis, optimization and implementation of efficient and effective business processes.
Approach
1. Clarification on the goals of the management towards process efficiency and effectiveness
2. Analysis of the existing process landscape and performance measures
3. Derivation of improvement potential in coordination with the management
4. Processes re-design workshops with relevant process stakeholders
5. Adaption of the existing process models and development of training measures
6. Communication and training of staff members as well as collection of feedback
Result
Implemented process changes with corresponding documentation and staff enablement
Demand
Establishment or interim management of internal process management unit.
Approach
1. Analysis of the status-quo of the process management (unit) of the organization
2. Derivation of personnel increase, decrease and development requirements
3. Selection of internal process modelling standard
4. Definition or adjustment of process ownership
5. Process Owner workshops to improve process efficiency and effectiveness
6. Measurement and reporting of relevant process performance indicators
7. Process re-design and staff training
Result
Temporary assumption of disciplinary and technical leadership